Frequently Asked Questions

Here are some answers to questions about the site in general and the owners in particular. Soon we will post answers to frequently asked questions about hair care problems and product usage - check back often and click the link.

Q. What products do you carry and why?

A. We only carry products related to Ethnic personal'Care' and Urban Fashion or 'Gear'. We also offer Astrological services and advice. The owners of the site are sensitive people who have been consultants of one sort or another all their Adult lives, and have been ridiculed for being correct in their assessment of whatever the problem was they were asked to look into (kill the messenger). They also have Astrological and metaphysical training, and offer their wisdom in the form of advice. You may not like the answer, but that doesn't mean you shouldn't heed the advice. Most things are not written in stone, being for-warned is for-armed.

Q. How long will it be before I get my order?

A. Usually within 7 to 14 days, depending on whether we have your items in stock. We are currently in start-up mode and don't keep a lot of stock on hand. That turn around time will drop substantially in the next few months. We are a small operation.

Q. What is your return policy?

A. Simple - you buy it, you own it. NO REFUNDS, LIMITED EXCHANGES, NO MONEY BACK! Just like any other 'GHETTO STORE' in the hood. See links, things that make ya go hmmm... ghetto wedding #19. We been there done that.

Q. Why don't you have any clothes yet in your gear section?

A. Just as we were about to launch the site, our supplier informed us that he wouldn't allow us to resell on-line. We decided to launch the site anyway. Shit happens - one monkey won't stop this show. 'Gear' will be forthcoming ASAP.

Q. You people seem to have a lot of 'ATTITUDE', why should we shop here?

A. Yes we have 'ATTITUDE', what did you expect, this is a 'GHETTO STORE'! We are not following you around watching to see if you're gonna shoplift, on the other hand, we're not gonna let ourselves get ripped off thru the mail either! We're providing honest service at the going rate. You can get the same sort of service anywhere you choose, America is a free country, but you won't get the same kind of love and understanding with that service that you will get here, and yes that comes with 'ATTITUDE'. That 'ATTITUDE' is part of our history. There is a saying in the hood "Black is beautiful, but green is necessary. Support black business - get to know real black people". That's' what CARE & GEAR is all about.